We have migrated from our former support knowledge resource, MyWiFiPro.net, to our main site. All guides are now linked and sorted on this page.
There is a phone support ticket request on the former site but it is no longer valid. If you need phone support please use the option below.
There is a phone support ticket request on the former site but it is no longer valid. If you need phone support please use the option below.
Updates | Fixes
- Away Connection Fix – App Settings – Dynamic URL Change
- iOS 11 WiFi Baby App Update | Baby Monitor HD Solution
Troubleshooting & Tips
- I cannot get my camera to connect wirelessly to my WiFi network.
- Static IP: My cameras IP address keeps changing, How do I make it permanent ?
- I forgot my password, or just need to restore the camera back to factory settings.
- I installed the setup software but when I search to find the camera it is not finding it.
- The iPhone | iPad app is working great for video but the audio sounds distorted.
- Wifi Baby app for iOS continues to play audio after I leave the app.
- Common Default Router Login Passwords
Setup Guides
- iOS App QuickStart
- Android App Quickstart
- Monitor Setup Guide
- Away Viewing Setup (updated)
- TV Media Player Setup Guide
Downloads
Advanced
- Recording: Nanny Cam DVR
- Port Forwarding: All Routers
- Apple AirPort Port Forwarding Guide
- AT&T U-verse Port Forwarding Guide