Phone & Email
WiFi Baby was started by parents, for parents. We are an American, family-owned company that offers full U.S. based support and customer service.
Please read our company profile feature at Right Start – Innovative Parents.
SALES: 855-943-4226 (WIFI-CAM)
We know that as a parent your time is valuable and it is our goal to be easily accessible and respond quickly to all emails and voicemails. Direct contact information for our division managers are listed below. I can also be reached at firstname.lastname@example.org. Thanks for your business.
WiFi Baby CEO Stefanie Fox
Devin – Customer Service, Sales & Daily Operations
Questions? Please call Devin and his team at 855-WIFI-CAM or email email@example.com. Our sales and customer service department is open Monday-Friday from 10am – 5pm EST. If we are helping other customers and you get our voicemail, don’t hesitate to leave a message. We will respond quickly with detailed answers to your questions by your preference of phone or email.
Gary – Tech Support Supervisor
With over 13 years of networking and tech support experience, Gary or a member of his team will efficiently solve any setup issue you may encounter. For our customer’s convenience we offer FREE scheduled tech support AFTER regular business hours! Most support issues are solved by a set appointment by phone or screen sharing session between 6-10 PM EST Monday – Friday. The quickest way to schedule support is to fill out a support ticket.
In addition, Gary and his team have also helped develop the video setup guides for the cameras/apps and troubleshooting tips found HERE.
Sarah – Distribution Management
We know you want your order in your hands immediately, if not sooner. Its our goal to ship your order as fast as possible. Sarah manages a distribution team located in Georgia, Texas and Florida. Orders ship in one business day and takes about 2-3 days to arrive at your door. We ship Monday-Friday to USA only using USPS Priority. Contact Sarah if you have questions about your order status, special requests or did not receive a tracking number.
Canadian order? We sell through AMAZON.CA.